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Seller_65QyFUu3JWKrz

I am about to launch on Amazon and my complaince is still pending any help please

I submitted my complaince over 40 days ago and it still hasn’t been approved it is pending I have submitted all correct documents any help here as my products is due to arrive in Amazon warehouse in next 3 weeks

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Seller_65QyFUu3JWKrz

I am about to launch on Amazon and my complaince is still pending any help please

I submitted my complaince over 40 days ago and it still hasn’t been approved it is pending I have submitted all correct documents any help here as my products is due to arrive in Amazon warehouse in next 3 weeks

Tags:Ondersteuningsteam voor verkooppartners
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April_Amazon

Hello @Seller_65QyFUu3JWKrz,

Thank you for reaching out on the Forums. I understand it is frustrating waiting for the compliance documents to be reviewed.

I am able to provide some general guidance today, but for a deeper dive into your specific issue, please provide an ASIN, Case ID or performance notification. With that information, and the help from an internal team, I am better able to review in greater detail.

For you to review: Product compliance documentation

Also, you may be aware already, but when submitting the compliance documentation, next to each requirement in the Provide Documents area - there are small question marks. If you click on the question marks, you will see what is required for each area.

For example:

Product Images - requirements are -

  • Product images must include all relevant safety information and registration card
  • Product images must include compliance markings including the tracking label
  • Product images must include any product hazard warnings

Children's Product Certificate (CPC) - requirements are -

  • Must meet Children's Product Certificate (CPC) requirements.

Test Reports - requirements are -

  • Must be from a Consumer Product Safety Commission (CPSC)-accepted lab
  • Test reports must contain images of the tested products including packaging, compliance markings, warning labels and age grading if applicable
  • Product images on test reports must show that the product is the same when compared to the product images on the detail page

I hope this information is beneficial for you.

I look forward to your response. Thank you for reaching out on the Forums.

April

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Seller_65QyFUu3JWKrz

I am about to launch on Amazon and my complaince is still pending any help please

I submitted my complaince over 40 days ago and it still hasn’t been approved it is pending I have submitted all correct documents any help here as my products is due to arrive in Amazon warehouse in next 3 weeks

36 weergaven
1 antwoord
Tags:Ondersteuningsteam voor verkooppartners
00
Antwoorden
user profile
Seller_65QyFUu3JWKrz

I am about to launch on Amazon and my complaince is still pending any help please

I submitted my complaince over 40 days ago and it still hasn’t been approved it is pending I have submitted all correct documents any help here as my products is due to arrive in Amazon warehouse in next 3 weeks

Tags:Ondersteuningsteam voor verkooppartners
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36 weergaven
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I am about to launch on Amazon and my complaince is still pending any help please

door Seller_65QyFUu3JWKrz

I submitted my complaince over 40 days ago and it still hasn’t been approved it is pending I have submitted all correct documents any help here as my products is due to arrive in Amazon warehouse in next 3 weeks

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April_Amazon

Hello @Seller_65QyFUu3JWKrz,

Thank you for reaching out on the Forums. I understand it is frustrating waiting for the compliance documents to be reviewed.

I am able to provide some general guidance today, but for a deeper dive into your specific issue, please provide an ASIN, Case ID or performance notification. With that information, and the help from an internal team, I am better able to review in greater detail.

For you to review: Product compliance documentation

Also, you may be aware already, but when submitting the compliance documentation, next to each requirement in the Provide Documents area - there are small question marks. If you click on the question marks, you will see what is required for each area.

For example:

Product Images - requirements are -

  • Product images must include all relevant safety information and registration card
  • Product images must include compliance markings including the tracking label
  • Product images must include any product hazard warnings

Children's Product Certificate (CPC) - requirements are -

  • Must meet Children's Product Certificate (CPC) requirements.

Test Reports - requirements are -

  • Must be from a Consumer Product Safety Commission (CPSC)-accepted lab
  • Test reports must contain images of the tested products including packaging, compliance markings, warning labels and age grading if applicable
  • Product images on test reports must show that the product is the same when compared to the product images on the detail page

I hope this information is beneficial for you.

I look forward to your response. Thank you for reaching out on the Forums.

April

00
Volg deze discussie om meldingen te krijgen van nieuwe activiteit
user profile
April_Amazon

Hello @Seller_65QyFUu3JWKrz,

Thank you for reaching out on the Forums. I understand it is frustrating waiting for the compliance documents to be reviewed.

I am able to provide some general guidance today, but for a deeper dive into your specific issue, please provide an ASIN, Case ID or performance notification. With that information, and the help from an internal team, I am better able to review in greater detail.

For you to review: Product compliance documentation

Also, you may be aware already, but when submitting the compliance documentation, next to each requirement in the Provide Documents area - there are small question marks. If you click on the question marks, you will see what is required for each area.

For example:

Product Images - requirements are -

  • Product images must include all relevant safety information and registration card
  • Product images must include compliance markings including the tracking label
  • Product images must include any product hazard warnings

Children's Product Certificate (CPC) - requirements are -

  • Must meet Children's Product Certificate (CPC) requirements.

Test Reports - requirements are -

  • Must be from a Consumer Product Safety Commission (CPSC)-accepted lab
  • Test reports must contain images of the tested products including packaging, compliance markings, warning labels and age grading if applicable
  • Product images on test reports must show that the product is the same when compared to the product images on the detail page

I hope this information is beneficial for you.

I look forward to your response. Thank you for reaching out on the Forums.

April

00
user profile
April_Amazon

Hello @Seller_65QyFUu3JWKrz,

Thank you for reaching out on the Forums. I understand it is frustrating waiting for the compliance documents to be reviewed.

I am able to provide some general guidance today, but for a deeper dive into your specific issue, please provide an ASIN, Case ID or performance notification. With that information, and the help from an internal team, I am better able to review in greater detail.

For you to review: Product compliance documentation

Also, you may be aware already, but when submitting the compliance documentation, next to each requirement in the Provide Documents area - there are small question marks. If you click on the question marks, you will see what is required for each area.

For example:

Product Images - requirements are -

  • Product images must include all relevant safety information and registration card
  • Product images must include compliance markings including the tracking label
  • Product images must include any product hazard warnings

Children's Product Certificate (CPC) - requirements are -

  • Must meet Children's Product Certificate (CPC) requirements.

Test Reports - requirements are -

  • Must be from a Consumer Product Safety Commission (CPSC)-accepted lab
  • Test reports must contain images of the tested products including packaging, compliance markings, warning labels and age grading if applicable
  • Product images on test reports must show that the product is the same when compared to the product images on the detail page

I hope this information is beneficial for you.

I look forward to your response. Thank you for reaching out on the Forums.

April

00
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