WARNING! AMAZON PROBLEM IS NOW IN THE NEWS MEDIA FOR THE PAST FEW MONTHS - ARE THEY SCAMMING US!

I engaged in a two one-hour conversation with a Live Amazon representative to try and fix my problem.

Two Amazon IT professionals indicated that the issue stems from a malfunction within the Amazon platform.

My company has achieved sales exceeding 11 million dollars. On several occasions, my proficient IT team has engaged in discussions with the less competent representatives from Amazon's IT department, which has been a Joke.

This problem is impacting numerous Amazon seller account holders and has been reported in various newspapers, as well as being widely discussed on news outlets and social media.

Over 50 media reports have been published that address the same issue I am encountering.

Case Number: 17243361631

ISSUE UNRESOLVED -

Amazon.com, Inc.

410 Terry Avenue North

Seattle, WA 98109

Re: Urgent Attention Required for Technical Issue with Amazon Deposit Method

Case Number: 17243361631

To Amazon Customer Service Team,

I am facing a significant issue with the Amazon Deposit Method associated with my account.

Despite 37 attempts to resolve this through various channels, and spending over an hour on two separate occasions speaking with a senior Amazon tech specialist and my company's IT team. the same issue persists. and I have dozen's of reports with the same issue!

The problem is a recurring technical problem – I do not receive the security texts to link a bank account to my Amazon Deposit Method.

I can log into my account using two-step verification without any issues, I am unable to receive the security text required for the deposit setup. I DON’T GET TE TEXTS

The ‘Merchant Default’ Contact NUMBER AND EMAIL status displays both verified and unverified simultaneously, further complicating the matter. THIS IS A AMAZON PLATFORM MALFUNTIOND HAPPENING TO MANY USSERS

To resolve this issue, I have taken many steps including:

1. Attempted to add a different cell phone number but received no response.

2. Engaged with over twelve Amazon representatives, including a comprehensive one-hour call where various solutions were explored.

3. Deleted and re-entered my cell phone number and email address multiple times, but the issue remains unresolved.

4. Consulted with T-Mobile to ensure there are no issues with my cell service.

5. Followed a representative's advice to delete my account and create a new one, yet the original problem continues.

I have sent and verbally given my identification, bank routing/acct number act 5 times to Amazon rep..–

It is particularly alarming that I have repeatedly received generic email responses that fail to address the specifics of my situation.

I sent requested screen shots 3 times

Two Amazon IT professionals indicated that the issue stems from a malfunction within the Amazon platform.

STOP SENDING ME THE SAME EMAILS AND ASKING THE SAME FUNCTION – REED MY CASE CARFULLY - READ THE NEWS -SEND TO PLATFORM DEVELOERS AND FIX MY ACCOUNT.

John