"Deactivate the account"
"I had a new account, and it was closed by Amazon. I opened a new account, but it was deactivated due to the old account, and I have not been able to activate the account for 2 years."
"Deactivate the account"
"I had a new account, and it was closed by Amazon. I opened a new account, but it was deactivated due to the old account, and I have not been able to activate the account for 2 years."
0 antwoorden
Seller_OvL8C4BJWiuS9
You received the information you needed two years ago on what to do.
Seller_qTJiCxRI8PpIZ
One account per person per lifetime. If your first account was deactivated, you cannot open another. You need to figure out why the first one was deactivated and try to fix that problem. Unfortunately, since you tried to open a second account, you have violated Amazon's rules twice now and may not be able to reactivate that one either.
Seller_kIukTwdhvntAp
""I had a new account, and it was closed by Amazon. I opened a new account"
In your original post from 2 years ago you said - "I had an account and closed it permanently because I did not have an electric bill in my name!!" "The first account has been permanently closed
I closed it myself"
YOU opened a second account in violation of policies as noted here by @Seller_qTJiCxRI8PpIZ. THAT is why you are going to have a hard time fixing this unless you can fix the other account now with valid documents.
Having closed it yourself most likely closed your future on Amazon. Go sell elsewhere but learn the rules there first!
Atlas_Amazon
Hello @Seller_3svX1qGtFaB8U
Thank you for the information provided regarding the impact to your account. I understand that our team found an association to a previous account that you operated. Per our multiple accounts policy, each seller is allowed to operate multiple accounts as long as it serves a legitimate business purpose and all the accounts remain active.
If any of them were to fall into a deactivated status, our team would take action on the other associated accounts. They would remain impacted until you were able to resolve the original issues. Once you can confirm the resolution, you can submit an explanation on the current account.
If you have any additional questions or updates, we encourage you to provide the information to this thread for support.
Best,
Atlas
