disabled account inactivity nothing works
@Josh_AmazonI hope you can help me out. I have tried everything.
my account was disabled for inactivity
Now when I login, I get this message: ""Your account is inactive - You have attempted to access a store that is currently inactive. To reactivate your store, you may be required to add a new credit card and verify your identity. Please be advised that it may take a few minutes for your store to be reactivated."
I added a new credit card half a day ago, and my identity appears to already be verified.
I tried to contact seller support but we can't even contact them, I just get shown the same error message:"Your account is inactive - You have attempted to access a store that is currently inactive."
disabled account inactivity nothing works
@Josh_AmazonI hope you can help me out. I have tried everything.
my account was disabled for inactivity
Now when I login, I get this message: ""Your account is inactive - You have attempted to access a store that is currently inactive. To reactivate your store, you may be required to add a new credit card and verify your identity. Please be advised that it may take a few minutes for your store to be reactivated."
I added a new credit card half a day ago, and my identity appears to already be verified.
I tried to contact seller support but we can't even contact them, I just get shown the same error message:"Your account is inactive - You have attempted to access a store that is currently inactive."
0 antwoorden
Seller_kIukTwdhvntAp
This is my standard credit card template so use what applies!
Amazon is weird on so many levels and this seems to work at least sometimes!
First, be sure it is an actual CREDIT Card. While Amazon claims that a Debit Card will work, that is seldom true! They WILL charge a Debit Card for initial fees but they will NOT take it on continuing basis most of the time despite their claims!
Put the card number into your BUYER side account first. Wait an hour (sometimes less) for the gerbils to work their way through the system and then put it in the SELLER side.
There was one recent response from a seller on a post that they DELETED the card that was on the buyer side and put the SAME card back in after a little bit and it fixed the problem. Amazon is a maze of broken links in their antiquated software.
Here are a couple threads where an OP says it worked.
https://sellercentral.amazon.com/seller-forums/discussions/t/096ef5b2-ffd5-4943-86fe-41c9d087a7e7?postId=0fbb2fae-1e92-4c41-bdb5-80851137886b
https://sellercentral.amazon.com/seller-forums/discussions/t/a81a37ec-71f9-4247-87a1-b79c6000bfd1?postId=68fd87bc-9e03-40a8-9e75-2afc054f7c2b
https://sellercentral.amazon.com/seller-forums/discussions/t/d42f54b5-aee0-48a2-8927-25287095f409?postId=3c9b06ef-e62b-4916-8bc9-7dad3391a64e
https://sellercentral.amazon.com/seller-forums/discussions/t/391729a6-334a-4aa0-9d81-541b37dbaac6?postId=8d03dcd3-7e3a-4d0d-a22b-f5ffcdec4e58
https://sellercentral.amazon.com/seller-forums/discussions/t/6e29db67-0d7b-4530-acde-73ce5bded8ca?postId=7d26b4f1-1114-4b5e-92b2-5dede62b3b59
Connor_Amazon
Hi @Seller_W4e1SFKgBDNJz
Connor from Amazon here, thanks for reaching out.
I do see your card has been verified in our system and it is active on your account, however I do see that you will have to verify your business address before your account can be reactivated to do that, go to this link:
https://sellercentral.amazon.com/global-dashboard/business-information
then click on Business Address and Phone Number, select your address, from there our system may trigger a post card card, which you will receive via regular mail in 3-5 business days. The card will have a code which you will need to enter on that same page above once you receive it.
Let me know if you have any further questions,
Connor
