Amazon Mexico is not seyncing with my UAE bank account
Hi All,
I have setup my Amazon account successfully and the deposits and charges are going smooth through my UAE bank account for Amazon.com and Amazon.ca.
But Amazon send me a performance notification saying that I need to submit additional docs to verify my identity but when I click on the Identity verification it takes to a page saying that there is something wrong with the request and not letting me submit any documents. I have been in touch with a lot of seller support agents who keeps saying the same thing over and over again that they need to reach out to a team to fix this but that team keep sending me a copy paste replies again and again saying that the documents I submitted are not enough to verify my identity.
Its been almost a month trying to fix this but no help from Amazon at all. Furthermore when I try to apply my existing charge method which I am using for USA and Canada to Mexico it wont let me and asked to put in a bank account info and the list of the countries does not have UAE in the selection list.
Please help. Thanks
Amazon Mexico is not seyncing with my UAE bank account
Hi All,
I have setup my Amazon account successfully and the deposits and charges are going smooth through my UAE bank account for Amazon.com and Amazon.ca.
But Amazon send me a performance notification saying that I need to submit additional docs to verify my identity but when I click on the Identity verification it takes to a page saying that there is something wrong with the request and not letting me submit any documents. I have been in touch with a lot of seller support agents who keeps saying the same thing over and over again that they need to reach out to a team to fix this but that team keep sending me a copy paste replies again and again saying that the documents I submitted are not enough to verify my identity.
Its been almost a month trying to fix this but no help from Amazon at all. Furthermore when I try to apply my existing charge method which I am using for USA and Canada to Mexico it wont let me and asked to put in a bank account info and the list of the countries does not have UAE in the selection list.
Please help. Thanks
1 antwoord
CR_Amazon
Hello there @Seller_DIKUfXtV8Swjs
My name is CR and wanted to hop in here to see if you still needed some assistance here. It sounds like from the above that you have been in touch with Seller Support on this. Would you mind sharing your most recent case #'s with me and I'd be happy to review your issue in more detail there and review any correspondence provided to this point.
I'll hang tight here for your reply.
CR_Amazon