I need to contact Seller Support but have no option to.
My account was deactivated for reasons that are unknown to me. Amazon has seized thousands of dollars worth of inventory and closed my account. They continue to charge me a monthly fee. I cannot contact anyone for help. I would like for the fee to at least stop being charge but would love to have my inventory returned to me if possible. I don't know what to do. There are no phone numbers to call, I do not have the option to request a call, send a chat or reach out in any way. Trying to run an Amazon store has cost me thousands and I need some kind of resolution or I'm considering a lawsuit. How can I reach out to Amazon for help with my account.
I need to contact Seller Support but have no option to.
My account was deactivated for reasons that are unknown to me. Amazon has seized thousands of dollars worth of inventory and closed my account. They continue to charge me a monthly fee. I cannot contact anyone for help. I would like for the fee to at least stop being charge but would love to have my inventory returned to me if possible. I don't know what to do. There are no phone numbers to call, I do not have the option to request a call, send a chat or reach out in any way. Trying to run an Amazon store has cost me thousands and I need some kind of resolution or I'm considering a lawsuit. How can I reach out to Amazon for help with my account.
6 antwoorden
Seller_rI7BZIczK8iAC
Consult a specialized Amazon lawyer, explain your situation and ask him what you can do and if it's worth the money.
If you listed branded products without proper supply chain Amazon is legally obliged to do so. But your attorney will tell you if there is any chance of success by going to arbitration. Hereafter Amazon's Legal Department:
Amazon.com Legal Department
P.O. Box 81226
Seattle, WA 98108
Phone: (206) 266-4064
Fax: (206) 266-7010
E-mail: copyright@amazon.com
Seller_B53F1PfLrAGNq
@Seller_WFjWqvG0GGJhw
Post your deactivation notification and recent performance notification here. This will allow others to help you more effectively. In suspension issues, it is always recommended to share the deactivation notice for better guidance. Mods and other people will need to see the exact wording that Amazon is using.
Seller_kIukTwdhvntAp
" Amazon has seized thousands of dollars worth of inventory and closed my account. "
You have been asked to provide the original suspension notice by @Seller_B53F1PfLrAGNq here and by me on the NEW duplicate post as well.
Start there and then look at my response on the other (near duplicate) post --
https://sellercentral.amazon.com/seller-forums/discussions/t/03389663-0820-4410-aa13-1633a15e0dba?postId=7a7ab339-fd8f-4145-8eae-e89e999abb01
It appears from the Amazon response in that thread to you that you sold without having an LOA so you got suspended for IP issues. THAT is why they have seized the items and you won;t get them back without proof of authenticity.
