When you initially set up your Seller Central account, only you can access the account tools
and features. You can provide access to others – such as employees, co-owners, or contractors
– by setting your User Permissions:
To invite new users:
Under Settings, click User
Enter the contact information for the new user and click Send
invitation. Repeat for all new users you want to add.
Have your new users follow the instructions in the email.
To edit new user permissions:
Under Settings, click User
Click Edit next to the account you want to change.
Click the button next to each tool you want to give the user access to for your
user permissions, other users can complete tasks such as manage inventory or handle
However, account credentials are
unique and confidential information should not be shared with anyone.
User permissions are available only to
Professional sellers. Amazon offers both Professional and Individual selling
plans. You can easily switch your
existing selling plan.
Note: Although you can add users to your seller account, you cannot transfer your seller
account, even if the business ownership changes. In that event, the new owner should
establish a new seller account in their name.
Assign permission to individual users
By default, the secondary users cannot initiate disbursements or set disbursement methods on
behalf of the seller or the account owner. Only the primary account user will be able to take
these actions. However, we can enable different permissions based on the requirement for each
secondary user after they have provided KYC information for identification purpose.
Under Settings, click User Permissions.
Click Manage Permissionnext to the user to assign or remove
Confirm whether the user will
be granted permission to handle return requests or refunds and whether you are the legal
representative of the business or not. If not, provide an email address of any legal
representative of the business. An email will be sent to the legal representative,
informing about the successful onboarding of the secondary user.
ID and residential address
information are required for every secondary user to complete the onboarding process.
Additionally, you may be asked to provide a proof of identity and proof of address for
the secondary user. Please refer here for acceptable document types.
Only residential addresses are accepted. First, enter the passport and address
information and ensure that all the requisite information is present and matches the
documents. In the second step, provide the documents.
Amazon Payments will review and verify the information.
After you have received the confirmation that an account has been created for this
secondary user, permissions can be individually assigned. Visit User
Permission and click Manage Permissions.
Select the radio button next to each tool that you want to allow the user to access.