Create shipments with Send to Amazon

Send to Amazon (beta) is a new shipment workflow with a streamlined process that requires fewer steps to replenish your Fulfillment by Amazon (FBA) inventory.

Send to Amazon lets you create reusable packing templates to provide box content information, box weight and dimensions, and prep and labeling details for your single-SKU boxes. Once you save those details in a template, you will not have to re-enter them for each shipment, saving you time. Additional box content information is not required, since all the necessary information is already in your packing templates.

Send to Amazon currently supports single-SKU boxes sent as truckload (pallet) shipment or as small parcel shipments, using a non-partnered carrier.

Send to Amazon shipments must meet the following requirements:

• Each shipping box must contain units of only one SKU
• Shipping and routing requirements
• Packaging and prep requirements

Here's how to create a packing template:

1. In the list of your available FBA SKUs, click Create new packing template for the SKU you want to work on.
2. Enter the following information into the template:
   • Template name: Name the template so you can tell it apart from others you may create for the same SKU
   • Units per box: The number of sellable units in each shipping box
   • Box dimensions: The outside dimensions of the shipping box
   • Box weight: The total weight of a packed shipping box, including dunnage
   • Prep category: The packaging and prep requirements for your SKU
   • Who preps units (if required): Choose Seller if your units will be prepped before they arrive at the fulfillment center. Choose Amazon to opt in to the FBA Prep Service.
   • Who labels units (if required): Choose Seller if your units will be labeled before they arrive at the fulfillment center. Choose Amazon to opt in to the FBA Label Service. Labeling with an Amazon barcode may not be required if your inventory is tracked using a manufacturer barcode.
3. Click Save.

Once you have created a packing template for a SKU, the template will show up next to your SKU in step 1 of the workflow, Choose inventory to send. You can now see or edit the packing template details.

Next, follow the steps in the workflow to create your shipment:

• Step 1 - Choose inventory to send
• Step 2 - Confirm shipping
• Step 3 - Print box labels
• Step 4 - Confirm carrier and pallet information (for pallet shipments only)
• Final step – Tracking details (for small parcel and pallet shipments not using an Amazon partnered carrier)

You can also visit the site navigation training here.

To learn how to change or cancel your shipment, go to Send to Amazon: Change or cancel your shipment.

To switch to another active workflow, follow these steps:

1. Click Active workflows.
2. Find your desired workflow, and then click Switch to this workflow.
   Note: You can also access workflow details from previously created shipments by clicking the shipment name in the Shipping Queue.

What are the benefits of Send to Amazon?

Send to Amazon saves you time by letting you create reusable packing templates for inventory packed in single-SKU boxes sent as truckload (pallet) shipments or as small-parcel shipments using a non-partnered carrier. You can use Send to Amazon to create shipments containing more than one SKU, but each box in a shipment must contain only one SKU.

To send inventory in boxes containing more than one SKU, use an alternative shipment creation workflow. For more information, visit Shipping products to Amazon

Can I convert SKUs to FBA using Send to Amazon?

No, only SKUs that already have been converted to FBA are displayed in step 1 of the shipment workflow, Choose inventory to send. To learn how to convert SKUs to FBA, see Fulfillment by Amazon.

How can I view my Send to Amazon workflow?

You can view your Send to Amazon workflow by clicking the shipment name in the Shipping Queue. To learn about switching between active workflows, see the Switching workflows section above.

Can I rename my Send to Amazon workflow?

No, you cannot rename Send to Amazon workflows at this time.

Is Send to Amazon available in Amazon Marketplace Web Service?

No, shipments created in Amazon MWS can't currently be completed in Send to Amazon. We are working to enable this functionality in Amazon MWS.

Can I merge shipments?

Shipments created through Send to Amazon cannot be merged with any other shipment.

Does the manual processing fee apply to Send to Amazon shipments?

No. To use this workflow, box content information is collected in advance in the packing template. This means you will automatically provide box content information for each box you send to a fulfillment center. As long as this information is accurate, we will be able to receive your inventory efficiently, and no manual processing fee will be assessed.

How do I edit a packing template or create a new one for a SKU?

From step 1 in the workflow, click View/edit for a SKU packing template. To edit an existing template, select the name of the template you want to edit from the Packing template drop-down menu and click Edit packing template. To create a new template for that SKU, click the Packing template drop-down menu and select Create packing template.

How many packing templates can I create per SKU?

You can create a maximum of three packing templates per SKU.

What are box dimensions and weights?

In the packing template, the box dimensions and weight fields correspond to the box you’ll hand off to your carrier. Dimensions are the outside dimensions of the box, and the weight is the total weight of the packed shipping box, including dunnage.

What is prep and labeling?

For each packing template, we need to know whether you or Amazon will prep and label individual units. If prep instructions are known for your SKU, they will be displayed in the packing template. If they are not known, select them when you create the template. For more information, see Packaging requirements.

If your SKU is eligible to ship with a manufacturer barcode, you may not have to label individual items. Learn more about using a manufacturer barcode to track inventory.

How do I print item labels?

There are two ways to print item labels.

• In step 1, Choose inventory to send: From the list of SKUs, find the SKU you’re labeling. Click Get unit labels, set the Unit label printing format, enter the number of labels to print, and click Print.
• In step 3, Print box labels: From View contents, set the Unit label printing format, find the SKU or SKUs you’re labeling, enter the number of labels to print, and click Print.

I resolved an error in my packing template. Why do I keep seeing the error message?

If your packing template shows an error message and you have resolved it, re-save your packing template. This will refresh the eligibility checks on the SKU. If the error has been resolved, you will no longer see the error message.

Can I schedule a delivery appointment at fulfillment centers in the Send to Amazon workflow?

No, Amazon does not allow general public deliveries. Only professional carriers are allowed to make delivery appointments at fulfillment centers through Carrier Central. For more information, go to Carrier requirements for LTL and FTL deliveries.