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This article applies to selling in: Netherlands

Modify transit time

Transit Time (previously known as Shipping Time) is the time between when you hand the order over to your carrier until its delivery to the buyer's address. Transit time is part of the delivery time calculation displayed on the offer listing and checkout page:

Total Delivery Time = Handling Time + Transit Time (+ any holidays)

To modify your transit time, follow the below steps:

  1. Go to Shipping Settings.
  2. Under the Shipping Templates tab, select the shipping template that you want to edit.
  3. Click Edit Template on the right side of the screen.
  4. Select the Shipping option and Regions option that you want to configure.
  5. Modify the transit time by selecting the drop down menu under the Transit Time excluding handling time column.
  6. Repeat for as many Shipping options and Regions as needed.
    Note: Standard shipping requires you to be able to ship to all regions in Netherlands. Learn more.
  7. Click Save.

Transit Time Requirements

Seller Delivery Policy

We require sellers to offer Standard Delivery to all addresses in Netherlands for the same delivery fee. Failure to comply with this policy may result in action being taken against your selling account. The following actions are examples of seller behavior that are not permitted given this policy:

  • Using product description bullet points to refuse delivery to certain regions or to request additional delivery fees
  • Using product description bullet points to request that customers in certain regions choose ‘express delivery’ in order to collect additional delivery fees
  • Contacting customers to request additional delivery fees.
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