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This article applies to selling in: Netherlands

Order fulfillment settings

The Order Fulfillment Settings feature has two sections: Address and General Fulfillment Settings. The Address section will list your default ship-from location that is taken into consideration when your delivery promise is calculated. You can update your default ship-from address in the Default shipping address section in Shipping Settings by adding a new shipping address or updating an existing address as the default. The General Fulfillment Settings section will allow you to enable weekends as operating days and update order cut-off times.

General Fulfillment Settings

General Fulfillment Settings are used by Amazon to determine the delivery promise for your shipping regions in manual templates where you manually configure transit times for your shipping regions.

Operating days and order cut-off times

You can view and edit your operating days and order cut-off times under General Fulfillment Settings.

Operating days

Monday through Friday are considered mandatory operating days. Additionally, you can activate Saturday or Sunday as optional operating days. We will take your settings into account when calculating your estimated ship dates. If a weekend day is activated, you will be required to ship out orders also on Saturday or Sunday (as set by you), except holidays. We will reflect next day promises to customers for Premium Shipping orders made, and you will be required to ship orders on the same day for all orders received before the cut-off time, if it is an operating day. For Standard Shipping orders, the estimated ship date will be calculated based on the handling time that you have set. For example, if you have activated Saturday as an operating day and set a 1-day default handling time, then for an order you receive on Friday, you will need to ship by Saturday 11:59 p.m. If you haven’t activated Saturday as an operating day, then your estimated ship by date will be Monday.

Note: Customer delivery promise is a combination of handling time and transit time. By reducing your handling time, you can also promise faster delivery to your customers.

To enable either Saturday or a Sunday or both the days as an operating day for all shipping options:

  1. In Seller Central, go to Settings and click Shipping Settings.
  2. Under General Shipping Settings, identify the Order Fulfillment Settings section and click Edit.
  3. Under General Fulfillment Settings, look for Weekend Operation and check the box for Saturday or Sunday operations.
  4. Click Save.

Note: Turning on Saturday or Sunday as an operating day under General Fulfillment Settings will impact all products and all ship options. Enabling weekend operations is optional. This does not mean that the order will need to be delivered on weekends, but you must hand over the orders to your carrier for shipping. If weekend operations are turned on, these days will be counted towards your estimated ship date.
Important: Before you enable weekend operation, you must check with your preferred carriers and confirm that at least one carrier supports weekend pick-up from your warehouse address. You also need to ensure that the ship options you choose are supported by your carriers if the estimated ship date falls on a weekend.

Order fulfillment settings

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