Pre-paid return label requirements

Pre-paid return label files must meet the following requirements:

• The file size cannot be larger than 2MB.
• The file must be one of these supported file types:
  • .jpg
  • .jpeg
  • .tiff
  • .png
• The label must include the return address in plain text.
• The label must include the carrier tracking number (if available) and estimated return shipping costs.
• Optional: The label can provide custom return instructions.

If the buyer uses your pre-paid return label, you might be able to deduct the cost of the return from the refund amount.