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This article applies to selling in: Netherlands

Shipping Settings for Ship by Region

Seller Central Help has a wealth of information on how to optimize the Shipping Settings feature in your Seller Central Account.

Configure My Shipping Settings

The Shipping Settings feature appears under Settings in Seller Central if you have permission to use this feature. User permissions can be changed under Settings. Only the primary account holder for your account (not Amazon) can grant you permission to use this feature. The primary account holder is the person who initially registered to sell on Amazon.

You can use the Shipping Manager feature to view and edit your shipping templates, shipping rates, and your shipping regions. For more information, see the Set your shipping rates Help page.

To view your shipping settings, under Settings, click Shipping Settings - the Current Shipping Rates and Settings page appears.

Configure your Shipping Template(s)

A shipping template is a set of shipping regions, shipping rates, and service levels that can be applied to all or part or your listings on Amazon.

You can create multiple Shipping templates which allow different configurations for selecting regions and shipping rates. Each shipping template can be associated with one or multiple SKUs on your inventory.

Your account will have a preconfigured default shipping template that you can edit at any time. It will be marked with a star on the shipping settings page.

Default templates

When you first set up your Marketplace account or migrate to the new Shipping Settings platform, the default template is the initial template created for your account.

The default template is designated on the Shipping Settings page. The default shipping template can be assigned to any new SKU that is added without an explicit shipping template assigned to it at the point of SKU creation.

To set a template as default shipping template, follow these steps:

  1. Go to the Shipping Settings page.
  2. From the template list on the left side of the page, select Shipping Template.
  3. Click Actions, and then click Set as Default Template.

Note: When you change your default template, any SKUs that were assigned to the old default template remained assigned to that template. The new SKUs that are created and not assigned to a specific shipping template will be assigned to the new default template.

The default template will contain the domestic marketplace country with the standard service level pre-selected.

Item/Weight-based shipping: You can set a flat per-shipment rate and either a per-kg rate or a per-item rate for handling. When your customer purchases your products, Amazon applies a single per-shipment price and then uses your shipping settings to calculate the appropriate per-kg or per-product rate for each product in the order.

Per Item/Weight-based shipping is the default shipping template option. The countries that you have enabled for at least one service level appear in the Shipping Rates table. If a country does not display in this table, you did not indicate in the previous step that you support shipping to that country.

  1. Click Create a New Template.
  2. Select Per Item/Weight-Based.
  3. In the Shipping Time column, select the service level that you wish to offer for the country.
  4. In the Unit Price column, select whether you wish to add a per-weight or a per-item rate for each supported country.
  5. In the Unit Price column, type the ship rate amount (in TRY) you want to charge for per item or per kg shipping.
  6. In the Price per order column, add the price per order or delivery if applicable.
  7. Click Save.

    The settings confirmation page appears, with your changes highlighted.

  8. Click Confirm to save your changes.

    The Shipping Settings page appears, showing that you updated your shipping rates.

Note: The changes will not take effect for at least 4 hours; you have 1 hour in which to make changes before they are "locked in." See the Latency section, below.

How Per Item/Weight-based shipping works

When you offer Per Item/Weight-based shipping, you set a flat per-shipment rate and either a per-kilo rate or a flat per-item rate for handling. When a customer purchases your products, Amazon applies a single per-shipment rate and then uses your shipping settings to calculate the appropriate per-kilo or per-product rate for each product in the order.

For example, if you use a per-shipment rate of 4.00 € and a per-kilo rate of 0.50 €/kilo and a buyer purchases two products from you, a 25 kg television and a 1 kg DVD player, Amazon calculates the total shipping rate to the customer as follows:

Product Qty Weight (kgs.) Flat Rate per Shipment Per-kilo Rate
Television 1 25 3.91 € 0.49 €
DVD Player 1 1 3.91 € 0.49 €

Therefore, for this shipment, the shipping rates are calculated as follows:

Ship Rate 3.91 € + 12.25 € + 0.49 € = 16.65 €

(Per-shipment rate)

(25 x 0.49 €, weight rate for the TV)

(1 x 0.49 €, weight rate for the DVD player)

(3.91 €+ 12.25 € + 0.49 €)

Alternatively, if you set per-shipment rate of 3.99 € and per-product rate of 0.99 € and a buyer orders two products from you, a Sapphire Pendant and a Diamond Tiara, Amazon calculates the total shipping rate to the buyer as follows:

Product Qty Weight (kgs.) Flat Rate per Shipment Per-item Rate
Pendant 1 n/a 3.99 € 0.99 €
Tiara 1 n/a 3.99 € 0.99 €

Therefore, for this shipment, the shipping rates are calculated as follows:

Ship Rate 3.99 € + 0.99 € + 0.99 € = 5.97 €

(Per-shipment rate)

(Per-item rate for the pendant)

(Per-item rate for the tiara)

(3.99 € + 0.99 € + 0.99 €)

Banded shipping: If you wish to offer a revenue-banded ship pricing model, you need to create price bands, such as 0 € to 25 €, 25.01 € to 50 €, 50.01 € to 100 €, and so on. Each price band has its own shipping rate. When a buyer purchases your products, Amazon reviews the total order value, identifies the band this total falls into, and then applies the shipping rate you specified for the price band.

Select your service levels and shipping regions

You can configure one or more service levels that you want to offer to your customers. For domestic shipping, there are two service levels that can be offered to customers - Standard and Expedited.

Each service level has configurable number of days, which indicates the timelines within which an order should be received by the customer which is in addition to the handling time as defined by you. When you agree to meet a Service Level Agreement (SLA), you promise that the customer will receive their order within the number of days you have inputted in addition to the handling time.

For example, the service level for Standard delivery by ground in the Netherlands is 3-5 working days. If your customer places an order and wants Standard delivery, you are responsible for delivering the order within 3-5 days working days from when the order is dispatched.

Total Delivery Time

When you set up your inventory, you tell Amazon the time it takes you to process the order for each product in your inventory. (You use the "I will ship this product within" field on your inventory information page to set this time.) The delivery method you use also specifies a time for the order to reach your customer, depending upon the delivery speed you use. The total delivery time, then, is the time it takes you to handle (process) the order plus the time it takes your delivery service to get the order to your customer.

Handling time + Selected Shipping Time = Delivery time

Select your shipping regions

In each shipping template you can customize the geographic regions you wish to ship to and the service levels you wish to offer for each region. You can remove, add or edit existing shipping regions or create new ones by grouping different countries or areas where you may offer the same shipping rate and service level.

For domestic shipping, you will see the different regions within the current marketplace, however at this point, you will not be able to unselect regions within the marketplace country.

For domestic shipping, you will see the different regions within the current marketplace, however at this point, you will not be able to unselect regions within the marketplace country. Currently, you are required to ship to all domestic regions at the same rate. However, you can choose to set a different transit time for each domestic region. If you are modifying the domestic shipping region transit times, you will be presented with the following regions within the Netherlands:

  • The Netherlands
  • the Netherlands mainland
  • The Netherlands Islands

Apply Shipping templates to Listings

After you configure a shipping template, you can apply it to your listings. A shipping template can be associated with as many listings as you want. If you do not specify a shipping template for a product in your listings, the default shipping template will be applied.

Manage Inventory

The Manage Inventory page displays the shipping template associated to each SKU on your listings. To change the shipping templates associated to your SKUs, there are two options:

  • Apply a shipping template to multiple SKUs using an inventory file template.
  • Apply a shipping template to one SKU via Manage Inventory.

Applying a shipping template to multiple SKUs using an inventory file template

The following is the recommended method for bulk upload.


  1. Open the Template tab of your chosen inventory file template. Enter the name of your shipping template in Merchant Shipping Template column and save the inventory file template
  2. In Seller Central, click Inventory and select Add Products via Upload.
  3. Select the file type you want to upload from the Select type of file to upload drop-down menu in the Upload File section.
  4. Browse for the file you want to upload.
  5. Enter your email address.
  6. Click Upload.

Applying a shipping template to one SKU via Manage Inventory


  1. In Seller Central, click Inventory and Manage Inventory.
  2. Click Edit to the right of the item you want to apply a shipping template (you can see which template is currently applied to an item in the Price+Postage column) and select Edit from the drop-down menu
  3. In the Merchant Shipping Group field, select the shipping template from the drop-down menu.
  4. Click Save and finish.
Note: Your changes will be displayed approximately 4 hours after you confirm them.

You can check the SKUs assigned to shipping templates using one of the following two ways by using the Seller Central User Interface (UI):

  • In the Manage Inventory page, click the shipping template name displayed next to the price for each SKU to open the template page.
  • On the Inventory page, click Edit for a SKU to open the Product edit page and scroll down to find the shipping template assigned to the SKU.

The Active Listings Report under the Inventory Reports displays the SKU assigned to the Shipping Template.

Latency

Note: Latency applies only to changes to your Item/Weight-Based shipping settings.

When you change your shipping settings, the changes take effect up to 4 hours after you click Save Changes. You can make changes to the shipping settings within the first hour after clicking Save Changes and the changes will all take effect at the same time. This latency gives you an hour to change your mind, but after an hour your changes are "locked in" and will take effect after an additional three hours have passed.

This is an example of how it works:

  • At 12 noon, you click Save Changes after changing the shipping rates. The changes take effect at 4:00 p.m.
  • At 12:30 p.m., you make another change to the shipping rates. The change still will take effect at 4:00 p.m.
  • At 1:00, your changes are "locked in". At this point, you can no longer make changes, and you cannot stop the shipping settings from taking effect at 4:00 p.m.
  • At 1:05, you make yet another change. When you click Save Changes, then the changes will take effect at 5:05.
  • At 4:00 p.m., your first set of changes takes effect.
  • At 5:05 p.m., your second set of changes takes effect.

Configure a Shipping Template

Shipping templates allow you to assign different shipping settings for a set of SKUs. Each shipping template contains the following shipping options:

  • Standard Shipping
  • Expedited Shipping

Create a new Shipping Template


  1. From the Shipping Templates tab, click Create a New Template.
  2. Choose whether you want to copy the contents from an existing template or start with an empty template.
  3. Enter the template name (for example, "Free Shipping")
  4. Choose the Charge Model Per Item/Weight-Based
  5. Edit the template based on your shipping needs.
  6. Click Save to save the template settings.
  7. Assign SKUs to this template as needed.

Edit a Shipping Template


  1. From the Template List, select the Shipping Template you want to edit.
  2. On the top right side, click Actions and then click Edit Template.
  3. Enable or disable shipping options by clicking the checkbox next to the shipping option name.
  4. Click the Add Region button.
  5. Select the country(ies) you want to use for the same transit time and/or ship cost.
  6. Depending on which shipping option you're configuring, there will be different International Regions to pick from.
  7. Click OK.
  8. Select which Address Type(s) you want to enable for these regions (for example, Street Addresses or PO Boxes).
  9. Set your transit time for shipping options.
  10. Set the Shipping fee.
  11. You can create multiple shipping rules for the same shipping option to allow different shipping fees or transit times by country or international region(s).
  12. Repeat this process until all the shipping options are configured based on your needs.
  13. Click Save.

  • For the Standard shipping option, shipping to all regions in the Netherlands is required.
  • For the Standard ship option, shipping charges for all regions in the Netherlands must be the same.
  • Regions enabled for Two-Day Delivery must also be enabled for Standard Shipping.
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