Inbound Compliance

The Inbound Performance report provides information about inventory you have shipped to Amazon fulfillment centers. View the Inbound Performance report.

Note: An Unplanned Prep Service fee will be charged for units requiring labels that are received with Barcode label missing. Visit Unplanned Service Fees for more information.

When a fulfillment center encounters a problem with receiving one or more of your products, we will notify you by e-mail and flag the problem within your Shipping Queue. You can also review problems in the Inbound Performance report. You can use this information to help determine for all of your shipments within the time frame covered by the report which products have had problems and follow the coaching instructions to correct related issues.

Below is an overview of information that may be reported in connection with receiving problems at Amazon fulfillment centers.

Note: We have not yet launched all FBA features in the Netherlands. For the Inbound Compliance report, please switch to the Seller Central DE view through the country dropdown. If you already manage FBA Shipments for other marketplaces, you can also view the report through the marketplace you normally use.

Online Header	Download header	Description
Date	issue-resolution-date	Date shipment problem was resolved.
Shipment Creation Date	shipment-creation-date	The date the shipment was created.
FBA Shipment ID	fba-shipment-id	ID for the shipment to the fulfillment center.
Merchant SKU	sku	Stock keeping units (SKUs) are unique blocks of letters or numbers that identify your products. SKUs are assigned by you as the seller.
FNSKU	fnsku	Unique identifier assigned by Amazon to products stored in and fulfilled from an Amazon fulfillment center.
ASIN	asin	Amazon Standard Identification Numbers (ASINs) are unique blocks of 10 letters or numbers that identify products. ASINs are assigned by Amazon. You can find the ASIN on the product detail page.
Title	product-name	The title of your product.
Problem	problem-type	Type of problem, for example, "barcode cannot be scanned" or "Item label missing". See Type of Problem.
Quantity	quantity	Number of Units the problem applies to.
Fee Type	fee-type	One of the following: Unplanned Services (preview only) First Instance Unplanned Prep Services Exemption Refund
Fee Total	fee-total	The total amount we charged for the quantity shown on that line item.

Type of Problem

The problems listed below are covered through the Inbound Performance Feedback system.

Problem	Description
Bar code cannot be scanned	The bar code or the item’s label is sufficiently damaged or smudged that it cannot be read and must be replaced. For more information, see Labeled inventory.
Barcode label missing	The item’s barcode label is missing, so it must be relabeled. For more information, see Labeled inventory.
Unit mislabeled	The label is not correctly placed, so the item must be relabeled. For more information, see Labeled inventory.

To learn more about the defects covered as part of Inbound Performance Feedback, visit this help page.

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