Frequently Asked Questions about FBA EU Export

This page offers some of the frequently asked questions regarding FBA Export in the EU.

Q: How does registering for FBA Export for EU change the FBA fees?

A: Currently, you incur no additional cost when your FBA products are exported within the EU.

Q: Can I define which of my FBA products can be exported?

A: No. You can either choose to have all of your FBA products enabled for export to the EU, or you can choose to export Media products worldwide, including supported European countries.

Q: Can I define which country/countries I want to ship my products to?

A: No. You can either choose to have all of your FBA products enabled for export to the 10 or 26 specified EU countries, depending on the country grouping you select, or you can waive your participation in the FBA Export for EU service.

Q: If I sign up for FBA Export for EU, will my FBA products be listed for sale on other Amazon marketplaces?

A: No. Your FBA products will only be available for sale on the Amazon marketplaces where you have listed your products though the FBA program.

Q: Is FBA Export for EU available for my Multi-Channel Fulfilment products?

A: No. Only orders placed on Amazon.de are supported by the FBA Export for EU service.

Q: What tax reporting requirements will I have if my FBA products are exported to another EU country?

A: You are solely responsible for the calculation, invoicing, reporting and payment of all duties, taxes, or other deductions, as well as for any required Intrastat declarations regarding the transit of your goods. Please consult your attorney or your tax advisor before you enable FBA Export for EU.

Q: Do I have to collect VAT for items exported to another EU country?

A: Yes. The price you specify for your FBA products, as displayed in the price to the customer, must include VAT for the destination country.

Q: How do I refund VAT to a customer?

A: Amazon does not issue VAT invoices on behalf of sellers. It is your sole responsibility to fulfil all legal and VAT requirements relative to issuing VAT invoices to customers for sales transactions. If you are unsure of your VAT obligations, we strongly recommend that you verify the implications of these obligations these with your local tax office or contact your tax advisor. If you are not able to issue VAT invoices, please indicate this on the relevant pages of your Seller Profile in your Amazon Seller Account. Please contact buyers to resolve any issues directly with them for orders which are already complete and for which you are not able to issue a VAT invoice. This could be, for example, a partial refund or the return of the product. In the event of buyers contacting the Amazon Customer Service team with VAT invoice requests, we advise them to contact sellers directly. If this fails, we inform them that they can return the products and refund them, debiting your Amazon Seller Account accordingly.