This article applies to selling in: Netherlands
Upload a prepaid return label
When you authorize a buyer's return request, you have the
following options for return mailing labels:
Upload a custom return mailing
Use an Amazon-generated non-prepaid
RML (it is used for returning products and is non-prepaid).
If you do not upload a pre-paid
RML, the buyer will be sent an Amazon-generated non-prepaid RML by
Pre-paid return labels provide free shipping to buyers who
want to return products purchased from you.
Before you upload a pre-paid return label, make sure
your label meets the Pre-paid Return Label
From the Orders drop-down
menu, select Manage
Click Authorize Request
for the return request you’d like to approve.
In the Your return mailing
label section, select "I will provide a pre-paid mailing label
for this request."
Upload a return label, select
the carrier used, and enter the tracking ID if you have it.
Set the return label cost to 0,00 EUR to ensure that the buyer is not charged
for return shipping.
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