To send food and beverage products to be fulfilled through FBA, you must first verify that you fulfill all the requirements to sell in the Grocery category.
Food and food products are subject to many regulations in the EU. EU food regulations in particular aim at establishing and controlling high quality standards for food and food product hygiene, animal health and welfare, plant health, and preventing the risk of contamination from external substances. EU food regulations include, among other, the following:
For more information about food safety regulations in the EU and Amazon's individual European marketplaces, see the following links:
Before you send in any perishable items with an expiration date to an Amazon fulfillment center, you must:
All Grocery sellers must:
Once units are packaged and labeled, sellers must add FBA shipment labels to the outer package as with any regular FBA shipment. Also, packages must be clearly marked as "food."
Organic products first made available in the UK on or before December 31, 2020 must carry a valid, in-date organic certification in accordance with the EU directive 834/2007. Products that are first made available in the EU or UK on or before December 31, 2020 can continue to circulate until they reach their end user and do not need to comply with the changes that take effect from January 1, 2021. You can retain evidence of when products were first made available in the EU or UK by keeping documents including contracts of sale.
Organic products first made available in Great Britain (England, Scotland, and Wales) after December 31, 2020 will no longer be able rely on the EU certification, and you must be certified by an approved UK organic control body.
To sell organic products in NI after the end of the Brexit transition period, and while the Northern Ireland Protocol is in force, you should ensure that your products continue to meet EU requirements – carry a valid, in-date organic certification in accordance with the EU directive 834/2007.
In all cases, you must also adhere to the following product listing guidelines:
To learn more about certification requirements for organic products or to request permission to sell organic food, see Organic Food, Organic Feed and Organic Pet Food.
Customers are able to return food and beverage products as per the terms of the Amazon Business Agreement. If the returned products are in pristine condition and still within the minimum remaining shelf life of 105 days, they will simply go back on sale. However, if the product is damaged, it will be marked as "unfulfillable" in your FBA inventory. Then, you can create a removal order for the product to be returned to you or disposed of at the fulfillment center at your own expense for a per-unit fee.
Please note that we may particularly refuse shipments in the following cases: